Policies and Procedures

Check-In & Check-Out

Our standard check-in time is 3:00 PM, and check-out is 11:00 AM. Early check-in and late check-out may be available upon request, though additional charges may apply depending on room availability.

Payment

We accept a range of payment methods, including major credit cards (Visa, MasterCard, and American Express) as well as cash. A deposit may be required at the time of booking or check-in to cover incidentals.

Cancellation

We offer a flexible cancellation policy to accommodate various booking needs. Free cancellation is available up to 48 hours before check-in for most reservations. However, certain rate types may include a cancellation penalty. Please review the terms during booking or contact us directly for more details.

Children and Pets

At Azura Hotels, we warmly welcome families and strive to provide a comfortable stay for guests of all ages.
  • Children: Children of all ages are welcome. Family-friendly amenities, such as cribs and extra beds, are available upon request at no additional charge.
  • Pets: We are a pet-friendly resort and invite you to bring your furry friends! A small daily fee applies for pets to ensure their comfort and the convenience of other guests. Pet-friendly rooms are subject to availability, so please inform us in advance.
Experience a seamless, worry-free stay at Azura Hotels!